Terms and conditions

Tora Frøseth Design

Odins vei 17D

1413 Tårnåsen

Norge

Org. nr.: 992 697 768

E-mail: post(at)torafrosethdesign(dot)no

The owner of the company is Tora Frøseth. 

Customer service:

Contact Tora Frøseth Design by e-mail for inquiries regarding purchase or details in the patterns.

Payment:

Orders are paid in advance by credit card via Paypal (click for more information). You do not need to have a Paypal account in order to use Paypal. All you need is your credit card.

Order confirmation:

An automatic receipt will be sent to you from Paypal directly after payment. When purchasing kits, an additional order confirmation will be sent within 24 hours. In case of delivery problems, you will be notified and time of delivery will be estimated.

Shipping:

All kits are normally dispatched within 3 working days after payment. All prices are including shipping fees. If the goods are not collected, shipping fees will still be charged.

Return:

According to Norwegian law, the customer is entitled to return the goods within 14 days from date of receiving the goods. After this date, no returns will be accepted. In case of return Tora Frøseth Design must be notified in advance. Refund will take place when the goods arrive at Tora Frøseth Design. The goods must be unused, and returned in the original and intact package. Shipping fees will be charged.

Pdf files can not be returned.

Privacy policy:

Customer information will be used for handling the purchase only. No information will be sold or otherwise given to a third party.

Typing errors may occur.

All content on this site is the sole property of Tora Frøseth, and cannot be reproduced without expressed written consent. All patterns are the sole property of Tora Frøseth. Patterns are restricted for personal use only. Any other use must be approved in writing by the author.

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